Shipping & Refund Policy

SHIPPING, CANCELLATION & RETURN POLICY

SHIPPING POLICY

We ship via trusted courier partners and strive to dispatch orders within 24 hours (Monday–Saturday). Delivery timelines vary between 2–5 business days depending on location.

We are not responsible for delays caused by courier partners. Shipping status can be tracked via our order tracking page.

ORDER CANCELLATION

Orders can only be canceled before they are marked as shipped. To request cancellation, email robocubeindia@gmail.com. If canceled after processing, a 5% fee may apply depending on the payment method.

RETURN & REFUND POLICY

We follow a strict no-return policy unless a wrong product was delivered. Returns will only be accepted under the following conditions:

• The customer reports the issue within 24 hours of delivery.

• A clear unboxing video is shared, starting from the sealed package to the revealed product.

If approved, we will offer a replacement or 100% refund if the product is unavailable. Returns without video proof will not be accepted.

No returns are accepted for:

• Custom or altered products

• Items damaged due to misuse or modification

• Orders reported after 24 hours of delivery

All shipping costs for approved returns will be borne by Robo Cube.

WARRANTY

Products are covered by a standard warranty unless specified. Misuse, soldering, or tampering voids the warranty.

CONTACT US

For questions, returns, or support, reach us at:

📧 robocubeindia@gmail.com
📞 +91 79744 96150 | +91 88784 70008