Information We Collect

We may collect personal and business information necessary for order processing and service delivery, including but not limited to:

• Full Name
• Contact Number
• Email Address
• Billing & Shipping Address
• GST Number (if applicable)
• Company Name (for B2B orders)
• Payment Transaction Details (processed via secure gateways)
• Communication history and order records

We collect only information that is reasonably required for legitimate business purposes.

Purpose of Data Usage

Your information may be used for the following legitimate business purposes:

• Processing and fulfilling orders
• Generating GST invoices and statutory documentation
• Providing product updates and service communication
• Customer support and technical assistance
• Improving website functionality and service quality
• Preventing fraud and unauthorized transactions
• Legal compliance and dispute resolution

We reserve the right to retain transaction records for accounting, taxation, and legal purposes as required under Indian law.

Data Sharing Policy

We do not sell, trade, or rent customer personal information.

However, information may be shared strictly for operational necessity with:

• Payment gateway providers
• Shipping & logistics partners
• Government authorities (if legally required)
• Legal advisors or regulatory bodies

Such sharing is limited to the extent necessary for service execution and compliance.

Payment Security

All online payments are processed through secure third-party payment gateways compliant with industry security standards.

RoboCube does not store credit/debit card details on its servers.

We implement SSL encryption and commercially reasonable security measures; however, no digital transmission method guarantees 100% security.

Data Retention

We may retain customer data for:

• Accounting and GST compliance
• Legal dispute resolution
• Warranty and after-sales support
• Business record-keeping

Data may be retained even after order completion if required under applicable laws.

Third-Party Links

Our website may contain links to third-party websites or services. Once redirected, RoboCube is not responsible for the privacy practices or content of those external platforms.

Users are advised to review third-party privacy policies independently.

Cookies & Website Tracking

We may use cookies and analytics tools to:

• Improve user experience
• Monitor website performance
• Analyze visitor traffic

Users can disable cookies via browser settings, though certain features may not function properly.

Limitation of Liability

RoboCube shall not be held liable for:

• Unauthorized access resulting from user negligence
• Breach caused by third-party service providers
• Technical failures beyond reasonable control

Use of the website is at the user's own discretion and risk.

Policy Modifications

We reserve the absolute right to modify, update, or replace this Privacy Policy at any time without prior notice.

Continued use of the website after changes constitutes acceptance of the revised policy.

Age of Consent

By using this website, you confirm that you are legally competent to enter into binding contracts under applicable laws.