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Frequently Asked Questions (FAQs)

Welcome to RoboCube's FAQ page. Here you'll find answers to common questions about our products, services, ordering process, and support. If you need additional assistance, feel free to contact our team directly.

Product Related Questions

What is a Drone Propeller Thrust Test Bench?

A Drone Propeller Thrust Test Bench is a precision-engineered testing system designed to measure the performance of drone propulsion systems. Our thrust test bench accurately measures static thrust output, motor efficiency, power consumption, and propeller performance. It's an essential tool for UAV manufacturers, researchers, and developers who need to validate and optimize their drone designs with laboratory-grade accuracy.

What can I measure using the RoboCube Thrust Test Bench?

Our thrust test bench enables you to measure:

  • Static thrust force generated by motor-propeller combinations
  • Real-time power consumption (voltage, current, wattage)
  • Motor RPM and efficiency
  • Propeller performance across different operating conditions
  • Thrust-to-weight ratios
  • Power efficiency and load behavior

This comprehensive data helps you optimize your drone's propulsion system for maximum performance and flight time.

What Agriculture Drone Kits do you offer?

RoboCube offers complete agriculture drone kits in two platform sizes:

10L Agriculture Drone Kit: Designed for small to medium-sized farms, suitable for precision spraying, crop monitoring, and light payload applications.

20L Agriculture Drone Kit: Heavy-duty platform for large-scale agricultural operations, capable of carrying larger spray tanks and covering extensive farmland efficiently.

Both kits include essential components and are designed for reliability, ease of assembly, and long-term field operation.

What UAV components do you supply?

We supply a comprehensive range of high-performance drone components including:

  • Brushless motors (various KV ratings and sizes)
  • Electronic Speed Controllers (ESCs)
  • Flight controllers
  • Propellers (carbon fiber and plastic variants)
  • Power distribution boards
  • Battery connectors and cables
  • Frame components and accessories

All components are selected for professional-grade applications and tested for reliability and performance.

Are your products suitable for beginners or only professionals?

While our products are engineered to professional standards, they are suitable for various user levels. Our agriculture drone kits come with assembly guidance and can be used by farmers and agritech operators with basic technical knowledge. The thrust test bench is ideal for engineering students, researchers, and manufacturers. We provide technical documentation and support to help users at all levels effectively utilize our products.

Can I use the Thrust Test Bench for different motor and propeller sizes?

Yes, our thrust test bench features a modular design that accommodates various motor sizes and propeller diameters. Whether you're testing small commercial drone motors or large agricultural UAV propulsion systems, the platform can be configured to suit your testing requirements.

Do you provide product customization?

Yes, we offer customization services for bulk orders and specific project requirements. Whether you need modified thrust test bench configurations, custom drone kit specifications, or specialized component combinations, our engineering team can work with you to develop tailored solutions.

Ordering & Payment Process

How do I place an order?

You can place orders through our website at robocube.in. Simply browse our product catalog, add items to your cart, and proceed to checkout. You can also contact us directly via phone or WhatsApp for personalized assistance with product selection and ordering.

What payment methods do you accept?

We accept the following payment methods:

  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Net Banking
  • Credit/Debit Cards
  • NEFT/RTGS Bank Transfer

For bulk orders and institutional purchases, we can arrange invoice-based payments with mutually agreed terms.

Do you provide GST invoices?

Yes, absolutely. RoboCube is a GST-registered business, and we provide proper GST invoices for all orders. This is particularly important for businesses, startups, and institutions that require GST input credit for their purchases.

Can I get a quotation before ordering?

Yes, we provide detailed quotations for all products. Simply contact us with your requirements, and our team will send you a comprehensive quotation including product specifications, pricing, shipping costs, and delivery timeline.

Is there a minimum order quantity?

For individual products and drone kits, there is no minimum order quantity - you can order single units. However, for bulk component orders and custom solutions, we can discuss volume-based pricing and minimum order requirements based on your specific needs.

Shipping & Delivery

Do you ship pan-India?

Yes, RoboCube provides pan-India shipping services. We deliver to all states and union territories across India, ensuring that drone technology solutions reach innovators and businesses in every region.

What is the typical delivery time?

Delivery timelines vary based on your location and product availability:

  • Metro cities: 3-5 business days
  • Other urban areas: 5-7 business days
  • Remote locations: 7-10 business days

For custom orders or bulk shipments, delivery timelines will be communicated at the time of order confirmation.

How is shipping cost calculated?

Shipping costs are calculated based on:

  • Package weight and dimensions
  • Delivery location (pin code)
  • Shipping method selected

The exact shipping cost will be displayed at checkout before you complete your order. For bulk orders, we offer discounted or free shipping based on order value.

How do I track my order?

Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this tracking number to monitor your shipment's progress in real-time through the courier partner's website or app.

What if my product arrives damaged?

In the rare event that your product arrives damaged, please contact us immediately with photographs of the damage and packaging. We will arrange for replacement or refund as per our return and replacement policy. All shipments are carefully packed to prevent damage during transit.

Technical Support & Warranty

Do you provide technical support?

Yes, RoboCube provides comprehensive technical support to all customers. Our engineering team is available to assist with:

  • Product setup and installation
  • Troubleshooting and technical queries
  • Usage guidance and optimization
  • Component selection and compatibility

You can reach our technical support team via email, phone, or WhatsApp during business hours.

What warranty do you offer on products?

Warranty coverage varies by product type:

  • Thrust Test Bench: 6-12 months warranty on mechanical and electrical components
  • Drone Kits: 6 months warranty on kit components
  • Electronic Components: 3-6 months warranty (varies by component type)

Warranty covers manufacturing defects and component failures under normal usage conditions. Physical damage, misuse, or unauthorized modifications void the warranty.

Do you provide after-sales service?

Yes, we provide complete after-sales service including:

  • Technical troubleshooting assistance
  • Spare parts and replacement components
  • Repair services for products under warranty
  • Guidance on maintenance and optimal usage

Our commitment doesn't end with the sale - we support our customers throughout their product lifecycle.

Can I get training on how to use the Thrust Test Bench?

Yes, we provide basic training and comprehensive user documentation with every thrust test bench. For institutional buyers and bulk orders, we can arrange detailed training sessions (online or on-site) to ensure your team can effectively utilize the testing infrastructure.

What if I face technical issues with my product?

If you encounter any technical issues, contact our support team immediately. We will diagnose the problem remotely and guide you through troubleshooting steps. If the issue requires physical intervention, we will arrange for repair or replacement based on warranty terms.

Company & Business Related

Is RoboCube a registered company?

Yes, RoboCube operates under Circuit Bloom Technologies Private Limited, a registered Private Limited Company in India. We are a DPIIT-recognised startup under the Government of India and a GST-registered business, ensuring complete legal compliance and credibility.

Where are you located?

Our headquarters and operations are based in Bhopal, Madhya Pradesh, India. From here, we serve customers across all states and union territories through our pan-India logistics network.

What industries do you serve?

We primarily serve the Aeronautics, Aerospace & Defence sector, with specific focus on:

  • UAV and drone manufacturers
  • Agricultural technology companies
  • Research and development laboratories
  • Engineering colleges and universities
  • Robotics and automation companies
  • Defence and surveillance solution providers

Can educational institutions purchase from RoboCube?

Absolutely! We actively support educational institutions, engineering colleges, research laboratories, and universities. We provide institutional pricing, bulk discounts, and can work with your procurement processes. Educational institutions are vital to India's drone ecosystem, and we're committed to enabling academic research and learning.

Do you work with government organizations?

Yes, we work with government organizations, public sector undertakings, and institutions following GeM (Government e-Marketplace) and standard government procurement procedures. We can provide the necessary documentation and compliance requirements for government purchases.

What makes RoboCube different from other drone component suppliers?

Unlike general electronics suppliers, RoboCube specializes exclusively in drone and aerospace applications. Our key differentiators include:

  • Indigenous product development and manufacturing
  • Engineering-grade quality standards
  • Deep domain expertise in UAV technology
  • Comprehensive technical support
  • Focus on the Indian drone ecosystem
  • Government-recognised startup status
  • Competitive pricing without compromising quality

Custom Orders & Bulk Pricing

Do you offer bulk purchase discounts?

Yes, we offer attractive discounts on bulk orders. The discount percentage depends on:

  • Order quantity
  • Product type
  • Delivery location and timeline

Contact our sales team with your requirements, and we'll provide a customized quotation with bulk pricing.

Can you develop custom solutions for specific requirements?

Yes, RoboCube's engineering team can develop custom solutions tailored to your specific project needs. Whether you need modified thrust test bench configurations, specialized drone platforms, or unique component combinations, we can work collaboratively to design and deliver custom solutions.

What is the minimum order quantity for bulk pricing?

Minimum order quantities for bulk pricing vary by product:

  • Components: Typically 10+ units
  • Drone Kits: 5+ units
  • Thrust Test Benches: 3+ units

Contact us with your specific requirements, and we'll provide detailed bulk pricing information.

How long does it take to fulfill custom orders?

Custom order timelines depend on the complexity and specifications:

  • Simple modifications: 1-2 weeks
  • Custom component combinations: 2-3 weeks
  • Complex custom solutions: 3-6 weeks

We'll provide a detailed timeline during the quotation stage based on your specific requirements.

Can startups and MSMEs get special pricing?

Yes, we understand the challenges faced by startups and MSMEs in India's drone ecosystem. We offer special consideration and flexible pricing for registered startups, particularly those recognized under the Government of India's Startup India program. Contact us to discuss your requirements.

Do you offer credit terms for regular business customers?

For established business relationships and regular customers, we can arrange credit terms and payment flexibility. This is evaluated on a case-by-case basis considering order volume, business credentials, and payment history.

Still Have Questions?

If your question isn't answered here, we're happy to help! Contact RoboCube directly:

Website: robocube.in
Email- info@circuitbloom.in

Our team typically responds within 24 hours during business days.

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